Refund and Returns Policy

To ensure your satisfaction with your purchase, we offer the following return and refund policy:

1. Return Period:

   • You can request a return within 30 days of receiving your item.

2. Return Conditions:

   • Items must be unused and in their original packaging.
   • Proof of purchase or order number is required.

3. Return Process:

   • Contact our customer service team at support@caminomake.com to request a return.
   • We will review your request within 3 business days and provide the return address.
   • Send the item back to the provided return address; the shipping cost is borne by the customer.

4. Refund Process:

   • We will process the refund within 7 business days after receiving and inspecting the returned item.
   • The refund will be issued back to your original payment method.

5. Special Cases:

   • If the item received is defective or incorrect, please contact us within 7 days of receipt. We will cover the return shipping cost and provide a full refund or replacement.

6. Non-returnable Items:

   • Custom-made or sale items cannot be returned unless there is a quality issue.

We are committed to providing you with high-quality products and excellent service. If you have any questions, please feel free to contact our customer service team.